Book & Travel with Confidence

 

It's been almost 60 years since Loganair began its journey, and in that time it's been our privilege to safely navigate millions of customers across the UK & beyond, through both the good times and those more turbulent ones. We, therefore, understand just how important your own journey is right now, and that your travel plans might need to change direction or be postponed, for reasons that can't be avoided.

That's why when you choose Loganair, it's good to know you'll always receive;

 

Our FlexProtect Promise - Refund guarantee and travel ban cover

 A simple range of flexible fare options 

 The highest standards of safety and well-being onboard 

  • FlexProtect Promise

    If we don't operate your flight, or if government advice changes meaning it's not legally possible to travel, we'll always offer you your money back or a change of dates without change fees, as standard* The choice of which will always be yours.

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  • FlyFlex

    For complete peace of mind, with freedom to change your booking at anytime for any reason at all, without incurring any change fees, we always recommend you opt for our great value FlyFlex fare.

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  • FlySafe

    Your safety, health and well-being has always been our priority, but right now you'll probably want to know more than ever about how we're protecting you and those around you on our journey together.

    Learn More
 

Our Promise

As standard with Loganair, you'll always receive the choice of a refund or change in travel dates without incurring change fees* if; 

 

  • Newly-introduced government travel restrictions make it legally impossible for you to travel
  • Your flight does not operate

 

*fare difference may apply

*FlexProtect FAQ's

  • If newly-introduced Government restrictions applicable to your booking dates then mean that you cannot legally take your flight as booked, we'll offer you a full refund. Alternatively, you can also choose to re-book your flights for a future date with no change fees* The choice will always be yours.

    *Fare difference may apply if your newly chosen flight has a higher fare than that you originally paid

  • We do our utmost to avoid changes and cancellations to your booking. However, if we cancel your flight for any reason, then you'll be able to obtain a full refund. You can also choose to re-book your flights for a future date at no extra charge. The choice will always be yours.

  • Yes, all Loganair bookings can be changed, though if you have booked our standard Fly fare, a change fee of £40 per passenger, per single flight sector plus any difference in fare is required.

    If you want more flexibility to change for any reason in the future, consider our FlyFlex fare.

  • Loganair flights are non-refundable, however, you can make a name change on completely unused tickets at £50 per passenger plus any difference in fare. Only one name change can be permitted and must be made up to 2 hours before scheduled departure. Name changes are not permitted on route changes.

  • Loganair requires documentation to demonstrate you've been informed to self-isolate for a period that corresponds with your date of travel. You will be offered one change of dates without incurring change fees. If you need time to decide when you wish to travel, your booking will be put on hold for a maximum of 12 months. 

    When you confirm your new dates of travel, please note that a fare difference may apply if the new fare is higher than that of the one you originally booked. You may also change your routing without incurring change fees should you require to travel to another destination.

    Please be aware that if you cannot present documentation to demonstrate self-isolation then the usual fare rules will apply.