Weather Disruption - Storm Arwen (26th & 27th November)
Due to Storm Arwen Loganair is unable to operate a number of flights today. Affected customers may re-book on an alternative flight up to 7 days from your original travel date with no additional charge, the quickest and easiest way to do this is online at Manage my Booking. However please note if you have already checked-in for your flight you will instead need to get in touch via our Help Centre on 0344 800 2855. Please note our Help Centre is extremely busy at the moment, so please have your booking reference handy so we can help your as efficiently as possible. If your flight has been cancelled and you no longer wish to travel you can claim a refund at refunds@loganair.co.uk For customers on connecting itineraries booked via Loganair’s codeshare or interline partners, customers should make contact with the airline with whom they originally booked. We do continue to plan to operate flights tomorrow, Saturday 27th, however this is subject to the prevailing weather conditions. Customers travelling tomorrow may also change their flight by up to 7 days if they wish to do so. Check the status of flights via loganair.co.uk/login/flight-status/
Maurice Boyle, chief operations officer at Loganair, said “As the UK is faced with extreme weather conditions amid Storm Arwen, Loganair has instigated its contingency planning group within its Operations Control Centre and is cancelling flights based on current and forecast conditions. Some disruption to travel plans is likely. Decisions to cancel flights are not taken lightly but are based on dynamic risk assessments which take into account conditions on the air and on the ground with the prime focus on the safety of our customers, employees and service partners.
“Safety is absolutely paramount, and as winds reach as high as 90mph with severe weather warnings across the country, cancellations are unfortunately unavoidable. We continue to monitor weather conditions as storm Arwen progresses through today and into tomorrow.
“Our apologies go to all customers for any inconvenience caused by the disruption resulting from flight cancellations. We are communicating any cancellations on a flight-by-flight basis, working with customers to re-book on alternative flights free of charge within the next seven days, and are providing a constant update on flights affected at loganair.co.uk/login/flight-status/..”
